Return Policy
CSB Returns Policy
Returns & Refunds Policy. At CSB, we want you to love your pieces — but if something isn’t quite right, you’re welcome to return your order within 30 days of delivery for a refund, store credit or exchange, as long as it meets our return requirements
Are there any exclusions from the returns policy?
The following items are not eligible for return:
Will you refund my shipping fees if I make a return?
Your original shipping fees cover both the shipping and handling of your original order, and unfortunately, these will not be refunded if you choose to return your items. Additionally, we are unable to reimburse any duties or taxes incurred on your o
I have a faulty item, what should I do?
We are genuinely sorry to hear that you have received a faulty item. We understand how disappointing it can be, and we always aim to provide top-quality products. However, despite our best efforts, sometimes issues can slip through due to the scale o
Will I have to pay return & handling fees?
We have recently introduced an optional add-on at checkout ‘Pay now for pre-paid Returns’ that allows you to unlock pre-paid returns for a small fee. By adding this to your order, you’ll gain added flexibility and convenience when returning eligible