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CSB Help Centre

Have a quick question? Check our Frequently Asked Questions for more information.

We are getting your order ready to be shipped.

Please allow for a minor dispatch delay on high demand launch days as we work to pick and pack high order volumes. If you have placed any items on pre-order, please refer to your confirmation email for shippign dates. 

We will send through your shipping updates shortly. 

Please refer to our shipping policy if you have any questions.

What is CSB’s return & exchange policy?

How can I find out when an item is restocked?

I can't find my country on the CSB App?

Do I get a birthday reward?

How do I start a return online?