If you don’t have access to a printer at home, many post offices will be happy to print your shipping label once it has been generated. Simply take a screenshot of your label to your nearest Australia Post Shop or Post Office for printing. Alternativ
Your item may not be eligible for return for one or more of the following reasons:. If your items do meet our return conditions and are still showing as ineligible, please contact our customer service team at [email protected].
We can accept returns if the tags have been removed, as long as the tags are still within the original garment bags. Our team can reattach these. Upon return, we ask that you please keep the environment in mind and send your return back with all orig
Currently, CSB is unable to provide return labels for customers located in the following regions:. To process your return, please book it as usual through our return portal. The final page will provide you with our return shipping address. You'll nee
If your card is lost, stolen, or cancelled, your refund will still be processed back to the original card used for your order. If the account linked to that card remains open, the funds will still be cleared. Please note, we cannot process refunds to
If you have paid for your CSB purchase via AfterPay/ PayPal pay in 4 or any other payment instalment plan please refer to the below refund process. In the case where you have already paid instalments or have even paid in full, resulting in a refund a
Our app does not currently support return processing. To initiate a return, please use the return portals on our website, which you can access here.