Accounts & Checkout
How do I download the CSB app?
For customers shopping in North America, Europe, or the UK, please make sure you download the correct CSB app for your region. Downloading the correct regional app will ensure you have access to the right product availability, pricing, and shipping o
How do I find my gift card or store credit?
If you’re trying to locate your CSB Gift Card or store credit, we recommend searching your email inbox (including junk or spam folders) for an email titled:. “Crop Shop Boutique $xx.xx gift card”. This email will contain your unique gift card code, w
What payment methods do you accept?
We offer a range of payment options to make checkout as seamless as possible. Our accepted payment methods include:. Available payment methods may vary depending on your region. You’ll be able to view all available options at checkout before completi
How do I redeem my gift card or store credit?
We offer CSB Gift Cards for purchase, as well as store credit for eligible returns. Once a gift card is purchased, it will be sent directly to your email. If you can’t see it in your inbox, we recommend checking your junk or spam folder. Your gift ca
I’m having trouble logging into my account...
We’re sorry to hear you’re having trouble accessing your account. Here are a few steps that may help:. Forgot your password?Select “Forgot Password” below the sign-in button and follow the prompts to reset your password. Experiencing technical issues