Will I need to pay duties and taxes on my international order?Updated 7 days ago

If you’re ordering from outside of Australia, your parcel may be subject to customs clearance, import duties, and taxes once it arrives in your country. These charges are set by your local customs authority and are outside of CSB’s control.

Please keep in mind:

• Duties and taxes are calculated on the original order value, before any discount codes, store credits, or gift cards are applied.

• It is the customer’s responsibility to check with their local customs office before placing an order to understand any potential fees.

• Duties and taxes are non-refundable, as they are mandatory government charges for importation.

• If you refuse delivery due to unpaid duties or taxes and the parcel is returned to sender, any return shipping costs will be deducted from your refund.

We recommend checking your country’s customs policies before placing your order to avoid any unexpected charges or delays.