Shipping Locations & TimeframesUpdated a month ago
Orders placed by 12:30 PM AEST from Monday to Friday (excluding public holidays) will be dispatched on the same day. Orders placed after 12:30 PM AEST or over the weekend will be dispatched on the next business day.
Please note that during national/public holidays or CSB Launch/Sale periods, processing and delivery times may be longer. For Launch collections and sales, please allow up to 7 business days for dispatch due to high-order volumes. Next-day delivery is not available during these periods.
For the below APAC locations | |||
LOCATION | ESTIMATED SHIPPING TIME (Business days from dispatch date) | SHIPPING COST (excludes duties) | DUTIES |
Australia (WA, NT, SA, TAS) | STANDARD 3-10 | $10.99 AUD (Free for orders over $150 AUD) | NA |
EXPRESS 2-5 | $17.99 AUD ($6.99 for orders over $150 AUD) | ||
Australia (QLD, NSW, VIC,) | STANDARD 2 - 6 | $10.99 AUD (Free for orders over $150 AUD) | NA |
EXPRESS 1-3 | $17.99 AUD ($4.99 for orders over $150 AUD) | ||
New Zealand | DHL ECOMMERCE 4 - 8 | $14.99 AUD (Free for orders over $150 AUD) | TO BE PAID BY CUSTOMER FOR ORDERS OVER $1000 NZD |
EXPRESS DHL 3 - 6 | $20 AUD | ||
Singapore | STANDARD SEKO 5 - 8 | $14.99 AUD (Free for orders over $150 AUD) | TO BE PAID BY CUSTOMER FOR ORDERS OVER $400 SGD |
| EXPRESS DHL 1 - 4 | $20.99 AUD | ||
South Pacific & Asia: Bhutan, British Indian Ocean Territory, Brunei, Cambodia, Christmas Island, Cocos (Keeling) Islands, Hong Kong SAR, India, Indonesia & Bali, Iraq, Japan, Jordan, Laos, Macao SAR, Malaysia, Maldives, Mongolia, Myanmar (Burma), Nepal, Oman, Pakistan, Philippines, South Korea, Sri Lanka, Taiwan, Thailand, Uzbekistan, Vietnam, Fiji, French Polynesia, Samoa, Solomon Islands, Tonga, Tuvalu, New Caledonia, Niue, Norfolk Island, China | STANDARD SEKO 5 - 8 | $23 AUD | TO BE PAID BY CUSTOMER |
EXPRESS DHL 2 - 5 | $27 AUD | ||
Currently not shipping to: Worldwide APO/Military Addresses. Afghanistan, Belarus, Cuba, French Polynesia, Honduras, Iran, Israel, Islamic Republic of Korea (North), Libya, Nicaragua, Russian Federation, Sudan, Syrian Arab Republic (Syria), Ukraine, Yemen, Azerbaijan, Palestinian Territories. |
Signature on delivery
Australia-wide
We do not offer signature on delivery for Australian orders. If you’d like extra security, we recommend using a Parcel Locker.
International orders
Signature on delivery is only available for DHL Express shipments. Standard shipping may be left in a safe place if no one is available.
Shipping restrictions
We currently do not ship to:
- APO/Military addresses
- Select countries and regions where shipping is unavailable or restricted
Important notes
- Delivery timeframes are estimates only and may be affected by courier or customs delays.
- If you’re travelling, we recommend allowing extra time for delivery.
- If a parcel is returned due to failed delivery or incomplete details, additional shipping fees may apply.