My return has been delivered but I haven’t received my refund/exchange store credit?Updated 24 days ago

Store credits and exchanges are processed once your return has been scanned as delivered by the courier and reviewed by our team.

If you're expecting a store credit, please check your junk/spam folder in case the email has landed there. If you still can't find it, please email our team at [email protected] with your order number, and we’ll be happy to assist.

For exchanges, once your return has been delivered to our warehouse, your replacement item will be shipped within 2 -4 business days. If you haven’t received a tracking link, please check your junk/spam folder and ensure the email address you provided for the return is correct.